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Summary : Amaze Every Customer Every Time - Shep Hyken

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Complete summary of Vance Trimble's book: "Overnight Success: Federal Express & Frederick Smith, Its Renegade Creator".

This summary of the ideas from Vance Trimble's book "Overnight Success" tells how, in 1970, Frederick Smith envisioned a streamlined fleet of airplanes that could deliver packages anywhere overnight, and how he transformed that idea into a billion-dollar industry. In his book, the author reveals the obstacles that the company had to overcome, including how to finance the first official flight. This summary gives readers an insight into the personal and professional life of Smith and his journey to success.

Added-value of this summary:
ﻡ؟ﺵ Save time
ﻡ؟ﺵ Understand key concepts
ﻡ؟ﺵ Expand your knowledge

To learn more, read "Overnight Success" and discover the story behind the American phenomenon, FedEx.

Editeur

Business News Publishing

Langue

Anglais

Pages

26

Taille

758 KB

EAN

9782511025055

Catégories

En langues étrangères, En anglais