Summary : Brick By Brick - David C. Robertson with Bill Breen

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Summary : Brick By Brick - David C. Robertson with Bill Breen

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BusinessNews Publishing

Complete summary of Robert Bloom's book: "The New Experts: Win Today's Newly Empowered Customers at their 4 Decisive Moments".This summary of the ideas from Robert Bloom's book "The New Experts" presents the four key customer contact moments: first contact, transaction, continued use of the product and advocacy (repeat customers). In his book, the ... More

Publisher Business News Publishing

Language English

Pages 25

Size 868 kB